Last Updated: January 27, 2026

1. Introduction

The WayPoints Group, LLC d/b/a WayPoints Solutions (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those interactions.

3. How We Use Your Information

We use your information to:

• Provide requested services and customer support

• Send appointment confirmations and reminders

• Send SMS and email communications that you have explicitly consented to receive

• Improve our website and marketing performance using analytics

• Maintain compliance records related to consent and opt-outs

• Protect our business and users, including fraud and security monitoring

We share personal data with third-party service providers who perform services on our behalf. This includes payment processors (such as Stripe) to process transactions, handle billing, prevent fraud, and comply with legal obligations. These providers are authorized to use your personal data only as necessary to perform their functions.

4. Cookies and Tracking Technologies

We use essential cookies, analytics cookies, and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.

Payment Processing
We use third-party payment processors, including Stripe, to process payments, manage billing, prevent fraud, and comply with financial and legal obligations. When you make a purchase, your payment information (such as name, billing address, and payment details) is transmitted directly to Stripe and is not stored on our servers except as necessary to maintain transaction records. Stripe processes personal data in accordance with its Privacy Policy, which can be viewed at: https://stripe.com/privacy.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of The WayPoints Group, LLC d/b/a WayPoints Solutions, our users, or others.

Business transfers

If The WayPoints Group, LLC d/b/a WayPoints Solutions is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third-party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS opt-out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message, and you will no longer receive SMS messages unless you opt back in.

Email opt-out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.

Access and correction

You may request access, correction, deletion, or restriction of your personal information at any time by contacting us at the contact information below. We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

WayPoints Solutions™

301 Jacks Run Rd

Pittsburgh, PA 15202

[email protected]

+1 (412) 790-2442

If you have any questions regarding the Terms and Conditions, please read our Terms and Conditions.